Privacy policy
DeltoIA is committed to protecting your privacy and processing your personal data in accordance with the General Data Protection Regulation (GDPR — EU Regulation 2016/679) and applicable French law.
1. Data controller
- Company name: DeltoIA
- Address: 60 avenue François Ier, 75008 Paris, France
- Email: info@deltoia.com
- Website: deltoia.com
2. Data collected
Contact form: full name, professional email address, company name (optional), phone number (optional), message content.
Browsing data: IP address (anonymised), pages visited, visit duration, browser and operating system.
We do not collect sensitive data as defined by Article 9 of the GDPR.
3. Purposes and legal bases
- Processing your contact and quote requests — Legal basis: legitimate interest / contract performance
- Improving and securing our website — Legal basis: legitimate interest
- Sending commercial communications — Legal basis: prior consent. You may unsubscribe at any time.
- Compliance with legal and accounting obligations — Legal basis: legal obligation
4. Retention periods
- Contact form data: 3 years from the last exchange
- Client data (invoices, contracts): 10 years per accounting obligations
- Browsing data: maximum 13 months
- Commercial prospecting data: 3 years from last contact
5. Recipients
Your data is processed exclusively by the DeltoIA team. It is not sold, rented, or transferred to third parties.
Certain technical sub-contractors (hosting, email) may process your data on our behalf. They are contractually bound to maintain confidentiality in accordance with the GDPR.
6. Transfers outside the EU
DeltoIA endeavours to process your data within the European Union. Where a technical provider is established outside the EU, transfers are carried out under the appropriate GDPR safeguards (European Commission standard contractual clauses).
7. Security
DeltoIA implements appropriate technical and organisational measures to ensure the security, confidentiality and integrity of your data. In the event of a security breach, we will notify the CNIL within 72 hours.
8. Cookies
The site only uses strictly necessary technical cookies for the site to function (language preference). No tracking or advertising cookies are used without your prior consent.
9. Your rights
- ✓Right of access: obtain confirmation of processing and a copy of your data
- ✓Right of rectification: correct inaccurate or incomplete data
- ✓Right to erasure: request deletion of your data
- ✓Right to restriction: temporarily limit the use of your data
- ✓Right to data portability: receive your data in a structured, machine-readable format
- ✓Right to object: object to processing on legitimate grounds
- ✓Right to withdraw consent at any time without affecting prior lawful processing
To exercise your rights: info@deltoia.com — We will respond within 30 days.
10. Réclamation / Complaint
If you believe your rights have not been respected, you may lodge a complaint with the French data protection authority (CNIL):
www.cnil.fr →